WCAG Workshops
Have an accessibility audit? You've come to the right place.
Get clarity on who's doing what, when & how.
A fun, collaborative, expert-led workshop breaks down the Web Content Accessibility Guidelines (WCAG) 2.1 and/or 2.2 issues uncovered by audit reports, automated testing scans and user research into clear, role-based tasks.
Together, we understand the "why" behind the issue, work out solutions (code, design or content changes?) and then gently assign an owner for each task, always within your team's skill set.
How many workshops do you offer?
As many and often as you need. Some teams run a single-day session to plan out several development cycles; others run an ongoing series of 1- to 2-hour workshops across multiple roles, teams and departments.
What task planning provides
What do we do together, as a team?
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Break down requirements
Turn standards requirements into manageable tasks. Pick up inclusive design best practices along the way.
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Identify task owners
Pinpoint the primary, secondary, and contributor owners of each task. See how owners collaborate to meet a requirement.
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Define stakeholder roles
Get clear role definitions for designers, developers, content authors, user researchers, project managers, and compliance officers.
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Embed into workflows
Make sure every stakeholder understands exactly where accessibility fits into the work they already do.
What happens next?
Solutions and role-based tasks are documented and shared as a foundation for every project moving forward.
Audit reports don't sit on the shelf, they're actioned. Efforts are comfortably assigned and getting done. Existing backlogs of accessibility issues are cleared faster.
Teams incorporate accessibility into the next development cycle or design project with confidence.
What you get
For each role:
- A shared, role-based WCAG Task List of who's doing what, how and when for your digital team (internal or external).
- Expert guidance, code examples & design recommendations that you know will meet WCAG (2.1, 2.2).
- Tasks that are measurable, plain-language user statements for Quality Assurance (QA) to test against.
- Guidance for project managers & product owners on engaging other business stakeholders (e.g. when brand colour contrast is insufficient, consulting Marketing & Brand).
- Collaboration and visibility between design, development and content.
- Ownership, accountability and comfort with accessibility, compliance & inclusive design.
For organizations:
- A recognized compliance governance framework to integrate into projects, policy and job descriptions.
- A repeatable task-planning workshop to run, based on ongoing WCAG results from existing accessibility testing tools.
- Proof that task-planning and shared ownership generates comfort, capacity & team efficiency.
- A proactive, sustainable way to embed accessibility into everyday workflows, reducing costs and building better products and services.
Meet the EN 301 549 standard
If you're looking to meet the European Accessiblity Act (EAA) (opens new tab), or the Accessible Canada Act (ACA) (opens new tab), the workshop series can be run to break down issues found against EN 301 549.
We can also translate the WCAG issues into EN 301 549 so your Tasks Lists are mapped to both.
Workshop outcomes
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I think the fixes are actually going to be a lot more manageable to action than I was anticipating! So, I’m really excited to knock these items off the list. This has been a huge help.
Digital Director Large clothing retailer -
I wanted to say thank you again for the amazing insights, help, knowledge, etc. I’ve learned so much from you and the team over the months, taking every question I had with care and ease. Thank you again for being a mentor, guide, rationale and so much more.
Jade Lam Marketing Lead, Canadian Medical Association -
"Jennifer's ability to break down complex accessibility principles into practical and actionable insights made for an engaging and impactful workshop that had a positive impact on our team’s approach and mindset. She is especially skilled at meeting people where they’re at and providing thoughtful and supportive guidance."
Alexandria Yeung Accessibility Lead, Porter Airlines, Sun Life -
Jennifer’s extensive knowledge of user experience (UX) design and WCAG was instrumental to our team’s success. Jennifer is an out-of-the-box thinker, always ready to tackle challenges with innovative solutions. Her contributions were invaluable.
Mirjam Sharpe, DHS Trusted Tester Accessibility Test Specialist, Plato -
"I've worked with Jennifer on multiple projects over the past five years and learned a great deal from her knowledgeable and insightful guidance. She has both a designer's sensibility and the technical chops of a developer. Her passion for inclusivity has helped transform many teams."
Ann Mayer Senior Content Strategist, ex-agency -
"It was such a delight to work with Jennifer on projects this whole year. She has been so helpful, friendly, and considerate. I really appreciate all her expertise. Jennifer is detail-oriented and always followed up on any questions of mine."
Annie Wu Business Analyst and Project Manager, GLENTEL - Responsible — the person who does the work
- Accountable — the owner, answerable for the outcome
- Consulted — subject matter experts who advise
- Informed — kept up to date, but not directly involved
Our methods
We employ recognized methods and frameworks to structure the workshop and assign roles and responsibilities to your team. Here are some popular ones:
W3C ARRM
Our primary way of reviewing accessibility issues is with the official W3C Accessibility Roles and Responsibilities (ARRM) framework for meeting the Web Content Accessibility Guidelines (WCAG 2.2) success criteria (SC).
The SC are broken down into plain-language tasks or actions to which we assign a Primary, Secondary or Contributor owner to four core roles: User Experience Designer, Visual Designer, Front-End Developer or Content Author.
Other roles are involved issues addressed: Project Manager, User Researcher, Quality Assurance (QA) Tester.
W3C ARRM (opens new tab)RACI Chart
A simple, grid-based responsibility assignment matrix used widely in project management. It maps every task, milestone, or decision against the people or roles involved, using four roles:
Business Accessibility Criteria (BAC)
The BAC is a tailored benefit for members of the International Association of Accessibility Professionals (IAAP). BAC lays out a set of criteria for meeting accessibility across 14 business areas, from leadership and procurement to training, design, and even AI.
This is used when organizations want to plan accessibility at across departments at a program level, not just a team or project level.
BAC Program (opens new tab)Already have a process?
If you have a planning process, or your own ways of adopting new tasks and skills, let's use it!
Book a free 30-minute chat with Jennifer
I'd love to chat by call or text about your team's goals for WCAG compliance and beyond. We can explore workshop examples, pricing and where task-planning can fit within your process.